Standard Hardware Warranty

Enterprise-grade ISAAC® server hardware with global warranty and expert technical support. Reliable performance, fast service, and dependable protection.

Defect Protection You Can Rely On

Coverage for defects in materials and workmanship under normal, documented operating conditions.

OEM-Backed Quality

ISAAC hardware is engineered under trusted OEM partnerships, delivering proven industrial and enterprise reliability.

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Global Support Framework

Worldwide warranty coverage with region-appropriate service delivery.

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Hosting Platform

3 Year Hardware Warranty

Extend to   5 Years   + Extra Benefits

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Enterprise-Class Server Platform

Built on Dell OEM infrastructure for data center and enterprise workloads.

Three-Year Parts & Onsite Labor Coverage

Extended base warranty designed for mission-critical operations.

Next-Business-Day Response

Accelerated service to minimize operational disruption.

Onsite, Depot & Advanced Replacement Service

Flexible service options, including technician dispatch and advance parts replacement.

OEM-Certified Components

Repairs use tested, enterprise-grade new or refurbished OEM parts.

Proactive Enterprise Support Tools

Advanced diagnostics and remote support capabilities for faster resolution.

Embedded Platform

1 Year Hardware Warranty

Purpose-Built for Embedded Systems

Optimized for long-running embedded and industrial deployments.

One-Year Parts & Labor Coverage

Standard warranty aligned with embedded product lifecycles.

Three-Business-Day Response Time

Reliable support response for non-data-center environments.

Services Coverage Included

90-day warranty on Smart Monkeys professional services and deliverables.